​

​

🌸 Fiorekeen – Privacy Policy

At Fiorekeen, your trust means everything. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

• Name and contact details, such as email and shipping address.

• Payment information, which is processed securely by third-party providers.

• Information you share when subscribing to our newsletter, such as your email address.

• Technical data, including cookies, browser type, and site usage for analytics and improvement.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Communicate with you about your purchases and inquiries.

• Send newsletters, updates, and special offers, only if you consent.

• Improve our website, products, and customer experience.

✨ Everything we do with your data is guided by respect, light, and transparency.

3. Sharing Your Data & International Orders

• We never sell your personal data.

• We share your information with trusted service providers, such as payment processors and couriers like DPD, only when necessary to fulfill your order.

• International Shipments: For orders outside the UK, your shipping details will be shared with international customs authorities to facilitate delivery.

• Customs, Duties & Taxes: All orders shipped outside the UK may be subject to import duties and local taxes once the package reaches your country. These charges are determined by local authorities and are the sole responsibility of the buyer.

4. Currency & Payments

• All transactions are processed in British Pounds (GBP £).

• Currency Conversion: If you are purchasing from outside the UK, your bank or payment provider will handle the currency conversion. Fiorekeen is not responsible for the exchange rates used or any additional conversion fees applied by your financial institution.

5. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Correct any inaccurate data.

• Request deletion of your data (“right to be forgotten”).

• Withdraw consent for marketing communications at any time.

• File a complaint with the Information Commissioner’s Office (ICO).

6. Data Retention & Cookies

• Retention: We keep your data only as long as necessary for order fulfillment or legal requirements.

• Cookies: Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse them, though some site features may be affected.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: 📩 Email: contact@fiorekeen.com 🌿 Fiorekeen, London – United Kingdom

✨ At Fiorekeen, we believe that everything shared with love and respect returns multiplied in light. Thank you for trusting us with your journey.